Scootlink

Refund Policy

Overview

This Refund Policy specifies the conditions under which refunds are assessed and issued. We strive for fairness while upholding service standards.

Criteria for Refunds

Refunds can be issued for billing mistakes, duplicate charges, or verified service disruptions caused by technical issues. Other requests are considered individually to ensure fairness.

Non-Refundable Instances

Certain services, digital products, or completed work may be non-refundable once delivered. Customers are advised to review descriptions before purchasing.

How to Request a Refund

To request a refund, provide written details including transaction information and issue description. Our team will review and respond within a reasonable timeframe. Approved refunds are issued via the original payment method.

Partial or Condition-Based Refunds

Partial refunds might be considered for incomplete or undelivered services. Condition-based refunds are evaluated on an individual basis.

Dispute Resolution

Should disputes arise, we recommend open communication supported by relevant documentation to reach a fair resolution.

Refund Processing Duration

Approved refunds typically take 5–10 business days to be processed. Delays may depend on financial institutions.

Limitations and Restrictions

Refunds are not issued for service misuse, fraudulent activities, or Terms violations. Decisions are final once notified.

Policy Amendments

This policy may be updated occasionally. The most recent version will always be available on this page.