Scootlink

Shipping Policy

Overview

This Shipping Policy details how we process and deliver physical products. We prioritize prompt and secure delivery accompanied by clear communication.

Order Processing

Orders are processed during standard business hours following payment confirmation. High demand or holidays may cause slight delays, with significant delays communicated promptly.

Delivery Options

We partner with reputable couriers and postal services to ensure reliable delivery and tracking. Available shipping methods vary by location.

Estimated Delivery Timeframes

Delivery times depend on the destination. Domestic shipments usually arrive within 5–14 business days, while international deliveries might take 10–21 business days.

Shipping Constraints

Some regions may have delivery restrictions or import limitations. Customers must ensure addresses are accurate and deliverable.

Dealing with Lost or Damaged Shipments

In cases where orders are lost or damaged, contact us immediately. We will collaborate with the courier to find the best resolution, which might involve a replacement or refund.

Duties and Taxes for International Orders

International shipments might incur customs duties or taxes as per local governance. The recipient bears these costs.

Delivery Verification

Once delivery to the provided address is confirmed by the courier, responsibility transfers to the recipient.

Policy Updates

We may amend this Shipping Policy periodically. Changes will be published on this page.